Who we are
With our head office located in Amee Arcade, 4th floor in Nairobi, Kenya, Fonelab is the longest running Authorised mobile device after-sales business in East Africa. We provide support to operators, corporates and individuals Our approach is to provide best in class customer service We pride ourselves as Always there, always listening. Our energetic team prides itself as always being open to new opportunities, ideas, challenges and innovation
Operational contact centre open 9:00 – 17:00(Mon to Fri) and 9:00 – 13:00(Sat). Not operational on public holidays.
Customer Care - 95%
Sales - 90%
Repairs - 81%
Servicing - 60%
The services we offer
Talk to us!
Our Numbers – 0720 628628 | 0774 859573 | 0774 859416 | 0774 859524 | 0738 775730 | 0707 900050
Postal address – 1317, 00800 Nairobi
Physical location – 2nd Floor, Amee Arcade, Parklands Rd, Westlands, Nairobi
Website – www.thefonelab.net
CEO – firstname.lastname@example.org