The Fonelab

About

About Fonelab

We are always at your service

CEO, Fonelab

Who we are

With our head office located in Amee Arcade, 4th floor in Nairobi, Kenya, Fonelab is the longest running Authorised mobile device after-sales business in East Africa. We provide support to operators, corporates and individuals Our approach is to provide best in class customer service We pride ourselves as Always there, always listening. Our energetic team prides itself as always being open to new opportunities, ideas, challenges and innovation
Operational contact centre open 9:00 – 17:00(Mon to Fri) and 9:00 – 13:00(Sat). Not operational on public holidays.

Customer Care - 95%

Sales - 90%

Repairs - 81%

Servicing - 60%

services

Services

The services we offer

Mobile Phone Sales

Mobile Phone Sales

We sell electronics, mobile phones and accessories.

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Servicing

Servicing

Need your Cellphone repaired?

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Mobile Insurance

Mobile Insurance

We have also partnered to provide insurance to our customers for their devices under an affordable cover with Kenya Orient .

Learn More
contact

Contact

Talk to us!

Contact Details

Our Numbers –  0720 628628 | 0774 859573 | 0774 859416 | 0774 859524 | 0738 775730 | 0707 900050

Postal address – 1317, 00800 Nairobi
Physical location – 2nd Floor, Amee Arcade, Parklands Rd, Westlands, Nairobi
Website – www.thefonelab.net
CEO – info@thefonelab.net

 

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